Yes, you can upgrade or downgrade your plan at any time. First select the Account tab in the Admin section and scroll to the “Your Plan” section, where you will find a table with upgrade and downgrade options.

If you leave a comment on a student’s grades page, all of the student’s other current teachers (for this term) are able to view it. This feature allows a teacher to share observations about a specific student. For example, if a student is chronically absent that teacher can post a comment to inform others to see if that has been a problem for them as well.

If you have found inappropriate content, click “Report inappropriate content” on the right navigation menu of the photo page, this will enable you to send in a complaint report. Your complaint is strictly confidential.

Make sure you have “cookies” enabled on your browser.

1) In Internet Explorer, on the top bar click the Tools menu and select Options. Click the Privacy tab, and adjust your privacy settings to enable cookies.

2) In Firefox, on the top bar select preferences/options and choose the “privacy” tab, then enable it to “Allow sites to set cookies”.

3) In Safari, on the top bar click “Safari”, scroll down to “preferences”, and select the “security” tab. After that, you can either click “Always Accept Cookies” or “only from sites you navigate to”.

If that doesn’t work, please restart your browser. If you continue to have problems, please post a bug report and we will contact you within 24 hours.

Yes, hosting expenses are eligible for E-Rate reimbursements. We can assist you in the process for applying for E-rate funding. Contact one of our solution specialists and they will assist you in preparing a request for E-Rate reimbursement. Additionally, if you are a teacher and you pay for the system out of pocket, you may be eligible for a tax credit from the IRS.

Yes, you can print out invoices directly from the system under the Account tab of the Admin section. For RFPs, please contact one of our solution specialists and they will work with you to prepare a detailed RFP for your school or district.

No, we do not charge on a per-user basis. Our plans are priced on the storage quota selected.

Yes, we offer a free semester long (six-month) free trial for any interested school. Signup here or contact one of our solution specialists today to get started!

To update your billing information, select the Account tab in the Admin section and scroll down to the billing section.

Yes, we do offer annual billing, which simplifies payment for many institutions. To set your preferred billing cycle, select the Account tab in the Admin section and scroll down to the billing section.

To-do items that you cannot check off have been assigned to other individuals for completion.

You can’t add events or upload files within the group because you do not have administrative permissions. Please contact your group administrator, who can be located on the “Members” page, to request an account upgrade.

You can send a mass message by clicking “Mass Message” on the right navigation menu of your “MyMessages” inbox, which can be accessed via the top navigation bar. Only School Administrators have permissions to send mass messages.

You can view your private messages by clicking “MyMessages” on the top navigation bar, which will direct you to your inbox.

Private messages are like emails that are specific to the Eduvo network. They provide an easy way to communicate with friends, parents, teachers, and alumni.