After much internal debate, we decided to clarify our pricing structure. Many of you had found it somewhat confusing and the basic plan was a bit too low to cover the support costs and training that we aim to provide. Our new structure is based on the number of student accounts created (e.g. if your school has 350 students and 50 teachers and staff, you would select the Basic plan). Under this new structure, you can still create an unlimited number of classes, groups, and non-student accounts for alumni, teachers, administrators, and parents, but your student accounts will be limited by the quota.

The Standard and Premium plan prices have increased to $8,988 and $14,988 respectively. The Basic plan price has been increased to $4,988 and the storage and user quotas have been quadrupled from 100 students and 5 GB to 400 students and 20 GB.

Schools that have already begun using Eduvo will be grandfathered and their pricing plans will remain unchanged. If you have any questions, please do not hesitate to contact us by telephone at 1.215.989.4303 or via email at sales@eduvo.com.

Yes, you can upgrade or downgrade your plan at any time. First select the Account tab in the Admin section and scroll to the “Your Plan” section, where you will find a table with upgrade and downgrade options.

Yes, hosting expenses are eligible for E-Rate reimbursements. We can assist you in the process for applying for E-rate funding. Contact one of our solution specialists and they will assist you in preparing a request for E-Rate reimbursement. Additionally, if you are a teacher and you pay for the system out of pocket, you may be eligible for a tax credit from the IRS.

Yes, you can print out invoices directly from the system under the Account tab of the Admin section. For RFPs, please contact one of our solution specialists and they will work with you to prepare a detailed RFP for your school or district.

No, we do not charge on a per-user basis. Our plans are priced on the storage quota selected.

Yes, we offer a free semester long (six-month) free trial for any interested school. Signup here or contact one of our solution specialists today to get started!

To update your billing information, select the Account tab in the Admin section and scroll down to the billing section.

Yes, we do offer annual billing, which simplifies payment for many institutions. To set your preferred billing cycle, select the Account tab in the Admin section and scroll down to the billing section.

You may cancel your school account by completing the cancellation request on the bottom of your Account page in the Admin section. We will contact you to confirm your cancellation within 48 hours of your request. After which your cancellation will become effective and your data will be purged. We do this to ensure that a valid cancellation request was indeed made, and to avoid accidental deletion of your data in case your Admin access was compromised.

You may cancel your user account by clicking MyAccount in the upper right part of your screen. On the right navigation menu, you will see the account de-activation option. (Note: Certain schools have disabled this option, so you may not be able to successfully de-activate your account, we would suggest contacting your School Administrator).

If you would like to request a refund for a billing error, please contact our accounting team at refund@eduvo.com. We apologize for any inconvenience this may have caused. Our accounting team will be happy to process your refund request for you.

Our prices and plan structures may be subject to modification based on changing business conditions. We strive to make Eduvo School 2.0 affordable for every school, while at the same time providing a reasonable rate of return for our employees and shareholders. We will continue to balance both our responsibilities equitably. Any price increases are indexed annually to changes in the US Consumer Price Index. In other words, our prices will not rise higher than inflation.