How-Tos
How do I generate progress reports or report cards?
After logging in to the Admin section, go to the Courses tab, and select Generate Report Cards. You can then track grade submission by class and teacher. Once all grades have been submitted, you can press Generate Report Card, which will update the system and allow students and parents to view the report card after logging in.

posted by theodoreking on 19 Mar 12:55 in
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FAQs
How can we update or change our billing information?
To update your billing information, select the Account tab in the Admin section and scroll down to the billing section.
posted by theodoreking on 19 Mar 09:28 in
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FAQs
Do you offer annual billing, so that we can pay in advance, rather than monthly?
Yes, we do offer annual billing, which simplifies payment for many institutions. To set your preferred billing cycle, select the Account tab in the Admin section and scroll down to the billing section.
posted by theodoreking on 19 Mar 09:27 in
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FAQs
Why can't I check off certain class and group to-do items?
To-do items that you cannot check off have been assigned to other individuals for completion.
posted by theodoreking on 19 Mar 09:26 in
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How-Tos
How do I turn settings on and off?
We are working on adding in this functionality and this section will be updated shortly when this feature is deployed.
posted by theodoreking on 19 Mar 09:26 in
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FAQs
Why can't I add events or upload files in my group?
You can’t add events or upload files within the group because you do not have administrative permissions. Please contact your group administrator, who can be located on the “Members” page, to request an account upgrade.
posted by theodoreking on 19 Mar 09:25 in
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File Uploading & Sharing
What is my personal storage quota?
Your personal storage quota depends on the number of users in your school and the size of your school’s aggregate storage quota. Generally, we would not recommend exceeding 50mb of personal storage.
posted by theodoreking on 19 Mar 09:24 in
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How-Tos
How do I add new school administrators?
Under the Users tab in your Admin panel, you can click the Administrators link where you can view the current school administrators and add a new one. School administrators cannot be added via the Users CSV Bulk Upload, they must be manually added one by one.
(Note: when a new school administrator is added all current school administrators will be notified via email. For security reasons, we will not activate the Administrator account for a period of 24 hours to prevent accounts from being compromised.)
posted by theodoreking on 19 Mar 09:24 in
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File Uploading & Sharing
Who can upload files in my group?
Only group or class administrators can upload files in your group.
posted by theodoreking on 19 Mar 09:23 in
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FAQs
Where can I send a mass message to many users or a specific set of users (e.g. Grade 12)?
You can send a mass message by clicking “Mass Message” on the right navigation menu of your “MyMessages” inbox, which can be accessed via the top navigation bar. Only School Administrators have permissions to send mass messages.

posted by theodoreking on 19 Mar 09:22 in
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FAQs
Are report cards backed up securely?
Yes, we back up the entire system database locally every 24 hours, including class grades, events, assignments, messages, files, blog posts, profiles, report cards, attendance records, and private messages. Additionally, the database is backed up off-site every week.
posted by theodoreking on 19 Mar 09:12 in
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Attendance
I'm an administrator, where can I view a student's attendance records?
Under the Users tab, if you click a student’s name, you will be directed to the user view page, where you can find the student’s attendance records.
posted by theodoreking on 19 Mar 08:49 in
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