Please feel free to download our new Administrator’s Manual, which will guide you through the setup process and assist with training. As always, please feel free to contact us if you require any assistance with setup & configuration.

Download Here!

Setting up your system will take about 1-2 hours, before you get started make sure you have these files on-hand and fully completed:

- Your School Logo (in GIF or PNG format, no more than 200 pixels wide)

- Your Front Page Image (in JPG or PNG format, sized by 493 (W) x 290 (H) pixels)

- Classes.CSV Click to download.

- Users.CSV Click to download.
Watch the Setup Video here:
Quick Setup:

1) Login to your school admin section at http://yourschool.eduvo.com/admin (Note: “yourschool” is the sub-domain that you chose on signup, refer to the signup confirmation email if you forgot your sub-domain).

2) On the General tab, you will be able to enter and review your school contact details. Scroll to the bottom to enter your school’s existing webmail URL address, which will give students one-click access to their webmail.

3) Select the Design tab and upload your school insignia (in either GIF or PNG format) and a front page image (in either JPG or PNG format). For the front page image, please note that the dimensions must be exactly 493 (W) x 290 (H) pixels.

4) Select the Users tab, download the “UserTemplate.CSV” file and enter the users (Students, Teachers, Administrators, Alumnus, or Parents) that you want to register with Microsoft Excel. When you’re complete make sure to save the file in CSV (Comma Separated Values) format, and then select the file from your computer using “Browse”, and click “Upload Users”. This will send a welcome email to all users with an auto-generated password. (Note: if you require migration, we can handle this step for you)

5) Select the Courses tab and click “Add semester” to get started. (Note: it’s ok if you are on a quarter, trimester, or annual system, you can adjust the name and timeframe of the period to suit your school’s schedule). - Enter your period name (e.g. Fall 2007, Quarter One 2007)

- Select the start and end dates

6) Select “Bulk Upload Courses”, download the “CoursesTemplate.CSV” file and enter the courses offered for that period in Microsoft Excel. When you’re complete make sure to save the file in CSV (Comma Separated Values) format, and then select the file from your computer using “Browse”, and click “Upload Courses”. (Note: if you require migration, we can handle this step for you)

7) Now that you’ve added courses, you can either register all the classes for a particular student, or allow teachers to add students to their respective classes. If you want to do it student-by-student, select the Users tab and click a student’s name to begin. Or you can instruct teachers to access the Members page of their courses and manually add all of their students using the “Add Students” feature.

8) You’re all done with the school setup! Now you should login to the School 2.0 system at http://yourschool.eduvo.com/ to setup your personal profile. Click here to view that tutorial.

Yes, you can upgrade or downgrade your plan at any time. First select the Account tab in the Admin section and scroll to the “Your Plan” section, where you will find a table with upgrade and downgrade options.

Yes, hosting expenses are eligible for E-Rate reimbursements. We can assist you in the process for applying for E-rate funding. Contact one of our solution specialists and they will assist you in preparing a request for E-Rate reimbursement. Additionally, if you are a teacher and you pay for the system out of pocket, you may be eligible for a tax credit from the IRS.

Yes, you can print out invoices directly from the system under the Account tab of the Admin section. For RFPs, please contact one of our solution specialists and they will work with you to prepare a detailed RFP for your school or district.

No, we do not charge on a per-user basis. Our plans are priced on the storage quota selected.

Yes, we offer a free semester long (six-month) free trial for any interested school. Signup here or contact one of our solution specialists today to get started!

To update your billing information, select the Account tab in the Admin section and scroll down to the billing section.

Yes, we do offer annual billing, which simplifies payment for many institutions. To set your preferred billing cycle, select the Account tab in the Admin section and scroll down to the billing section.

Under the Users tab in your Admin panel, you can click the Administrators link where you can view the current school administrators and add a new one. School administrators cannot be added via the Users CSV Bulk Upload, they must be manually added one by one.
(Note: when a new school administrator is added all current school administrators will be notified via email. For security reasons, we will not activate the Administrator account for a period of 24 hours to prevent accounts from being compromised.)

You may cancel your school account by completing the cancellation request on the bottom of your Account page in the Admin section. We will contact you to confirm your cancellation within 48 hours of your request. After which your cancellation will become effective and your data will be purged. We do this to ensure that a valid cancellation request was indeed made, and to avoid accidental deletion of your data in case your Admin access was compromised.

Yes, we can assist you in migration of your legacy systems. Please contact our solution specialists by submitting an inquiry.

Please check your “spam” or “junk” inbox, sometimes our emails are accidentally moved into the spam section. If you still cannot find the signup email, ask your school administrator or ICT coordinator to re-send you a welcome email. A third option is to enter your email in the Forgot Password section, this will send you an email with a link for you to reset your password.

You may cancel your user account by clicking MyAccount in the upper right part of your screen. On the right navigation menu, you will see the account de-activation option. (Note: Certain schools have disabled this option, so you may not be able to successfully de-activate your account, we would suggest contacting your School Administrator).

If you would like to request a refund for a billing error, please contact our accounting team at refund@eduvo.com. We apologize for any inconvenience this may have caused. Our accounting team will be happy to process your refund request for you.